Dial Desk seeks pan India expansion

Offering first of its kind solution to the SME sector is a Delhi based company DialDesk. The company is looking for the expansion and has tied up with Francorp, a part of Franchise India Group to strategise its expansion path in India.

DialDesk's advanced and customised technology based processes help small and medium enterprises to have a focused approach to customers. It is designed to help Micro Small and Medium Enterprises (MSME), primarily, with advanced and customised technology. It is a remedy program that can turn your hectic and complex tasks to effortless working with the day to day accurate and effective feedback via Web based accurate MIS. With the collaboration, Francorp will develop the overall franchise development program of DialDesk to extend its franchise routes.

Deepak Kashyap, Director, at Mass Infotainment Pvt. Ltd stated, “DialDesk enables MSME to compete with any big brand in terms of customer services processes, its unique pricing model with zero capital investment is like a dream coming true for any MSME.”

The main features of DialDesk are multiple calls attended frequently, Data maintained in Web Based CRM (Customer Relationship Management), 24x7 support with Interactive Voice Response (IVR), flexible and expandable services, minimum costing, etc.

On the association, Gaurav Marya, Managing Director, Francorp said: “It gives us tremendous opportunity to design the overall franchise development program for DialDesk that will include strategic business plan, seize the best of marketing collaterals, assistance in franchise sales and management training, business consulting and legal documentation. I am confident that this relationship between Francorp and Dial Desk will generate exciting business opportunities for the potential investors and entrepreneurs.”