Gloria Jean's plans to open 100 outlets

Gloria Jean’s Coffees, the world’s leading global coffee chain is all set to open 100 franchised outlets by 2013, confirms R Sundararajan, President, Citymax India. The company appointed hospitality major Citymax Hospitality India Pvt. Ltd as Master Franchisee for expansion in India since December, 2007.

The company is also planning to open one outlet each in Delhi and Pune in next two months. The company has also set up a ‘coffee university’ for the training of the staff. “Besides going through rigorous levels of training, the staff will also be monitored by the coffee university in Australia (Gloria’s base) and India.” There are regional workshops conducted twice a year to further enhance the quality of the workforce. Citymax Hospitality has invested around Rs 80 lakh on training.