HDFC ERGO Launches Information Platform For Those Planning to Buy EV

A joint venture firm between Housing Development Finance Corporation Limited (HDFC), and ERGO International, has launched the country’s first one-stop-solution portal for Electric Vehicles (EVs) named as 'All Things EV,' (EV). In line with the Government of India’s push for Electric Mobility, this initiative caters to the needs of existing potential EV users.   

As a part of this initiative, the company announced a platform specifically designed for current and potential EV ecosystem users that provides end-to-end information on this developing industry and is geared toward people who are either considering buying EVs or have already done so. The portal offers existing customers detailed content about EV maintenance, information on neighbourhood charging stations, and locations of charging stations along the route for intercity commutes. Additionally, the company asserts that it would be a fantastic alternative for individuals looking to profit from the booming EV market. Prospective EV purchasers can learn about all the EV options offered in India, the cost of ownership, and any subsidies provided by various state governments. The choices of charging units, as well as the related costs and profitability measures, are available to anyone wishing to install charging stations. The platform has a roadmap with features like slot booking at charging stations, roadside assistance, RTO services and creation of an EV community.

Speaking on the launch of All Things EV, Mr. Parthanil Ghosh, President – Retail Business, HDFC ERGO General Insurance Company, said, “As an insurer who is committed to the sustainability goals under various climate protocols, we recognize our responsibility in supporting India’s aspirational EV roadmap to ensure a greener and sustainable future for ourselves. A supportive policy environment, increasing customer awareness of green technology, availability of electric vehicle models across the value chain along with improved charging infrastructure, has poised the Indian EV market for significant growth in the next few years. Through ‘All Things EV,' India’s first EV ecosystem, we aim to provide a one-stop shop solution to all the required information  related to Electric Vehicles for all existing  EV users or prospective customers which we believe will contribute toward faster adoption of this environment-friendly mobility solution”

HDFC ERGO General Insurance Company is one of India’s largest non-life insurance companies in the private sector. As a digital-first business that is now developing into an AI-first business, HDFC ERGO is a pioneer in putting technology to use to provide customers with best-in-class customer service. Using technologies including artificial intelligence (AI), machine learning (ML), natural language processing (NLP), robotics, and IBM Watson, the company has developed a steady stream of novel and unique products as well as services. 93 percent of retail policies issued by HDFC ERGO, which offers a variety of general insurance products, are issued digitally.

In addition to providing a full range of general insurance products for businesses, the company also offers health, motor, two-wheeler, home, travel, cyber, agriculture, credit, and personal accident insurance for retail customers. In order to ensure that customers are served in real time, HDFC ERGO has been able to delight its customers at every touchpoint and milestone, whether it be through the development of innovative insurance products, integrated customer service models, best-in-class claim processes, or a variety of technologically advanced solutions.