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As retail evolves to meet the demands of immediacy and personalization, AI is stepping in as the ultimate game-changer for multi-location brands. Whether it’s helping stores get discovered, optimizing inventory, or creating meaningful customer touchpoints, AI is rewriting the rulebook for how modern retail grows and scales.
Majority of the tech platforms are not leaving any stone unturned to discover and innovate new apps or technologies for business growth A prominent retail tech platform, SingleInterface, recently unveiled its game-changing innovation—SingleInterface AI, a full-stack AI software suite built exclusively for multi-location brands.
Talking about the future and efficiency of this platform, Tarun Sobhani, Co-Founder and CEO of SingleInterface, said, “We believe the future of hyperlocal marketing and commerce is AI-native. It’s transforming how every storefront shows up in ‘near me’ searches, responds, and grows. With SingleInterface AI, we’re embedding enterprise-grade intelligence into every hyperlocal brand interaction.”
The platform offers a powerful suite of modular AI engines—from Presence AI, which ensures every outlet is always discoverable, to Interactions AI, which decodes customer conversations for sentiment and missed opportunities, and Campaigns AI, which brings precision to local marketing.
With over 400 multi-location brands onboard across industries such as F&B, retail, banking, and healthcare, SingleInterface is pushing the boundaries of storefront intelligence and redefining how brands grow at the local level.
How Leading F&B Brands Are Using Tech and AI for Innovation
A similar AI-first approach is driving Rebel Foods, one of India’s most prominent cloud kitchen companies and the master franchisee for Wendy’s in India. Their proprietary technology stack integrates AI across multiple touchpoints—ranging from demand forecasting and menu optimization to hyperlocal marketing.
“At Rebel Foods, we have built a full-stack technology platform that optimizes everything from kitchen operations to customer engagement,” a spokesperson shared. “With Wendy’s, we’ve used AI-driven insights for dynamic pricing, hyperlocal strategies, and customer-centric product decisions.”
Highlighting broader industry trends, the brand added, “AI, automation, and data analytics are streamlining operations and enhancing customer experiences like never before. Tech-driven convenience is the leading trend shaping the F&B sector.”
Upgrades and Digital Transformation in Retail
The impact of AI goes beyond buzzwords—it’s becoming a cornerstone of modern retail operations. Brands across sectors are embracing it with intent. As per recent reports, Malabar Gold & Diamonds, one of the world’s largest jewellery retailers, has partnered with Accenture to roll out a next-generation, AI-powered digital platform.
This cloud-based platform is designed to optimize finance, supply chain, retail operations, and manufacturing. It enables real-time insights and scalable operations across Malabar’s footprint in 13 countries.
“By partnering with Accenture and implementing a scalable digital core, we are reinforcing our commitment to becoming a forward-thinking organization,” said Abdul Salam KP, Vice Chairman, Malabar Group. “We’re setting new benchmarks and pioneering practices for the global jewellery sector.”
Amneet Singh, Product Lead at Accenture India, added, “This platform will empower Malabar to explore new growth opportunities while boosting its operational flexibility to meet evolving customer needs.”
AI Is Fueling the Future of Retail
Whether it’s making jewellery retail more responsive or enabling hyper-contextual marketing for restaurants, AI is no longer a futuristic concept—it’s a competitive imperative. With platforms like SingleInterface, and strategic tech investments by brands like Rebel Foods and Malabar Gold, the message is clear: AI is not just augmenting retail—it’s redefining it.
From visibility to velocity, AI is empowering retailers to manage scale, personalize experiences at the local level, and operate with a level of intelligence never seen before. As these industry leaders demonstrate, those who adopt AI early and strategically will lead the next chapter of multi-location retail success.
