From Humble Beginnings to A Thriving Chain
Founded by Sunita Pawar in 1994, LookWell began as a small home-based set-up that quickly grew and opened its first official salon in 1996. Today, the brand has expanded to over 26 locations, serving more than 20,000 clients monthly, driven by a commitment to quality, care, and a client-first approach. "LookWell Salon’s journey embodies resilience and dedication. My mother’s focus was always on treating clients with utmost respect," says Mukul Pawar, Sunita’s son and Director of LookWell Salon.
When Mukul joined LookWell in 2014, his expertise in SAP and certification from the L'Oréal Academy helped elevate LookWell’s profile, ensuring consistent quality across its locations. Today, LookWell operates with over 400 professionals, each embodying the values that have defined the brand’s success.
Constantly adapting to meet client needs, LookWell partners with premium brands like L'Oréal, Kérastase, Skeyndor, and Thalgo. Recently, the brand introduced a state-of-the-art aesthetic clinic with advanced treatments including microblading, laser reduction, and anti-aging therapies. With a commitment to eco-friendly practices, LookWell balances luxury with responsibility, setting a standard in the Indian beauty sector.
Franchising as a Strategic Growth Model
Franchising allowed LookWell to extend its reach while fostering a network of empowered entrepreneurs. "Our first franchisees were close friends and family who believed in our vision," Mukul notes. Beginning with successful franchises in Badlapur and Ambernath, LookWell expanded to seven outlets in just four years. The brand’s scalable model promises continued growth in new markets.
LookWell’s franchise selection process prioritizes partners who bring in fresh ideas, passion and a commitment to quality. “We seek partners who align with our values, ensuring that each salon upholds LookWell’s standards,” says Mukul. This careful selection helps preserve LookWell’s brand integrity across locations.
The brand invests in its franchisees through robust training and operational support. A dedicated training center offers both technical and soft-skills education, while a skilled operations team provides inventory and marketing assistance. “From the client’s arrival to their departure, we ensure a seamless and memorable experience,” Mukul explains. The in-house marketing team also supports franchises with digital and local campaigns, helping them build a strong client base from day one.
LookWell fosters a collaborative environment where franchisees share knowledge and ideas, building a thriving community within the brand. “Joining LookWell means joining a network of professionals committed to excellence,” Mukul shares, emphasizing the importance of collective growth and shared success.
Expansion Plans and Future Goals
With plans to expand into major Indian cities, LookWell is focused on quality growth. “Each new outlet is an opportunity to make a meaningful impact,” Mukul explains. The brand also aims to enhance digital solutions like online booking and eco-friendly services, ensuring a premium, sustainable beauty experience.
LookWell’s mission is to empower franchise owners to build successful businesses that carry forward the values established by Sunita Pawar. “We aim to be the first choice for clients and a trusted partner for franchisees,” says the Director. As LookWell grows, its vision remains clear—set the standard for quality and luxury in India’s salon industry.
On a lookout for like-minded entrepreneurs to join this journey, LookWell offers a unique opportunity to make a mark in India’s beauty industry. “For those who share our passion, franchising with LookWell is a chance to create something extraordinary,” Mukul concludes.
