Omega Seiki Mobility on Thursday inaugurated its first in segment avant-garde Company-Owned-Company-Operated (COCO) Service Centre for their Electric Vehicles in Faridabad. Boasting an expansive 30,000 sq ft. footprint and equipped with seven state-of-the-art service bays staffed by a team of over 20 highly skilled service engineers, the COCO Service Centre is poised to deliver a seamless and unparalleled experience for customers seeking electric vehicle service.
With the capacity to service over 3,000 vehicles annually which is about 30 per cent of the overall sales, this facility redefines the service infrastructure paradigm. The COCO Service Centre takes a sustainable approach by being green energy powered. This eco-friendly initiative aligns with the global push towards sustainability.
The initiative of the COCO Service Centre's 24/7 operational status aims to provide drivers with the utmost convenience, allowing them to schedule vehicle servicing during non-working hours. Recognizing the vehicle's critical role as a livelihood asset for drivers, the facility goes the extra mile by providing bedding for drivers to rest while their vehicles are serviced. Whether opting for night-time servicing or another preferred time slot, the COCO Service Centre is tailored to accommodate a diverse range of customer preferences.
Omega Seiki Mobility plans to inaugurate three additional COCO Service Centres in the coming year. The strategic expansion includes the opening of facilities in Bangalore and Chennai, with a meticulous evaluation process preceding the unveiling of the third location. As the brand continues to pioneer advancements in sustainable mobility, the planned expansion aligns with its overarching goal of facilitating a cleaner, greener, and more efficient future for electric vehicle users nationwide.
Uday Narang, the Founder and Chairman of Omega Seiki Mobility, emphasized the strategic significance of the COCO Service Centre, stating, “This facility is more than a milestone; it's a strategic investment in our commitment to delivering unparalleled service. We are architects of change, pioneering a revolution where electric vehicles transcend transportation to become catalysts for a cleaner, greener, and safer world. Service, to us, is not just a transaction; it's a pledge to uphold the reliability and performance of our vehicles throughout their lifespan. Our focus on green energy, smart engineering, and data-driven solutions positions us at the forefront of shaping the future of mobility.”