Vegh Automobiles Launches 24X7 Roadside Assistance For E2Ws

Vegh Automobiles -- manufacturer of electric scooters on Tuesday partnered with Global Assure, a leading RSA provider, having an extensive network of service providers and technicians across the country as it launched 24X7 Roadside Assistance (RSA) facility for its electric two-wheelers customers.

The RSA is a comprehensive and dedicated service that ensures riders can enjoy their EV journeys with complete confidence, knowing that support is just a phone call away. The support team is available 24/7, 365 days a year, ready to assist all new EV riders anytime, across the 14 states of India where Vegh currently has its service and partner network.

Pragya Goyal, Co-founder and CEO, Vegh Automobiles said, “We're excited to launch India’s first 24/7 Roadside Assistance programme for electric two-wheelers, reinforcing our commitment to EV riders' peace of mind and sustainable transportation. Our aim is to make electric two-wheelers a more attractive option for Indian consumers, believing in their potential to reduce India's carbon footprint.

She further said, “We also recognize that there are some unique challenges associated with owning and operating an electric vehicle. Vegh’s 24/7 Roadside Assistance programme is designed to address these challenges and make it easier for people to switch to electric two-wheelers.”

The RSA facility is equipped with a diverse number of features, including towing, flat tyre support, tyre change, minor repair, arrangement of spare keys, break-down support over the phone, extraction or removal of vehicles, Taxi benefit on chargeable basis, map guidance, and hotel accommodation assistance. With a single phone call, riders can access a team of skilled technicians and service providers who are ready to help with any roadside emergency, day or night.

In an expansion spree, EV start-up Vegh Automobiles is planning to open over 100 retail stores across 12 states and UT by the end of the fiscal year 23-24 to accelerate its growth and establish a dominant presence in the electric mobility sector.

Presently, the company has a significant presence in the states of Uttar Pradesh, Jammu, West Bengal, Odisha, Punjab, Haryana, and Assam. In line with its expansion plan, the company is now setting its sights on penetrating the states of Delhi NCR, Rajasthan, Madhya Pradesh, Chhattisgarh and Chandigarh with a series of strategically positioned retail stores.