Thirty seven year old, Sanam Kapoor, Founder and Director of La Pino'z Pizza, embarked on his entrepreneurial journey in 2011, opening the first outlet in Chandigarh. His visionary leadership propelled La Pino'z into India's fastest-growing pizza chain, with 600+ outlets nationally and international expansions in the UK, USA, Australia, Canada, and Dubai. La Pino'z is the country's fastest-growing pizza brand, boasting an immense growth rate of almost 45% year on year. Sanam’s, deep connection with the customers, ensured a personalized touch, while the strong franchise network adds to the company's success. Let’s get into the details of knowing the recipe of success for brand La Pino’z.
HOW DO YOU DEFINE SUCCESS?
Success, to me, is not just achieving financial milestones but making a lasting impact. It's about customer satisfaction, team growth, and contributing positively to the community. True success is a holistic measure that goes beyond profit margins.
WHAT IS YOUR BUSINESS STRATEGY?
La Pino'z Pizza focuses on providing fresh, customizable pizzas with a diverse menu to cater to varied tastes. Our expansion strategy involves a balance between domestic growth and international presence, ensuring quality and consistency across all outlets. The company's immense growth, almost 45% year on year, is a testament to our successful business model.
SIGNIFICANT THINGS YOU HAVE LEARNT AS A LEADER.
As a leader, I've learnt the importance of resilience, adaptability, and fostering a collaborative team culture. The ability to navigate challenges with a positive mindset and continuously innovate has been crucial in our rapid growth. My journey from the IT sector to becoming a Pizza Giant taught me the value of bold ideas and staying true to my passion.
A good leader possesses a blend of vision, empathy, and decisiveness. The ability to inspire and communicate effectively, coupled with a genuine concern for the well-being of the team, creates a positive and productive work environment. My transition from the IT sector to the food industry showcases the importance of adapting and following one's passion.
What is the vision of your company’s future?
I envision La Pino'z as a globally recognized brand, synonymous with quality and innovation in the pizza industry. We aim to continue expanding our footprint while staying true to our commitment to fresh, made-to-order pizzas.
What are your three priorities for the next twelve months?
What is something you wish you knew earlier in your career?
The importance of building a strong support network and seeking mentorship. Learning from others' experiences can significantly accelerate personal and professional growth.
WHAT QUALITIES DO YOU THINK LEADERS TODAY LACK MOST?
Some leaders may lack empathy and the ability to truly understand and connect with their team members. Emotional intelligence is key to effective leadership.
WHAT DRIVES YOU CURRENTLY?
The pursuit of excellence and the desire to create a positive impact in the culinary world drives me. Seeing the success and satisfaction of both customers and team members motivates me every day.
WHAT IS THE MAIN MOTIVATION?
My main motivation is to create a legacy of culinary innovation and positive business impact. I want La Pino'z Pizza to be not just a brand but a symbol of quality, creativity, and community engagement, with a personal touch that resonates through our strong franchise network.
