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- Tell us about your entrepreneurial journey.
My journey from the software industry to the world of business has been a long and transformative expedition. The idea of becoming an entrepreneur stemmed from my desire to overcome the challenges of being an employee. My primary motivation was to achieve financial independence while also creating employment opportunities for others. Additionally, I aimed to strike a balance between my professional and personal life.
The journey has been both challenging and rewarding, filled with invaluable experiences. Working in an inspiring environment, where my ability to learn quickly and work efficiently was recognized, and has made the experience even more fulfilling.
- How long have you been associated with Lakme?
My association with Lakmé Salon spans 21 incredible years with my first outlet in 2003 at Rajajinagar, Bangalore, and the journey has been truly transformative. This partnership has allowed me to grow as a confident entrepreneur. Being a part of such an esteemed brand has provided invaluable learning opportunities, equipping me with the knowledge and skills to navigate the dynamic beauty industry. The experience has been both challenging and rewarding, pushing me to innovate, adapt, and lead with confidence.
- How many outlets do you have? What are your expansion plans?
Currently I own 8 salons in Bangalore. With 21 years of experience in the beauty and wellness industry, my goal is to strengthen my presence by opening more Lakmé Salon outlets in strategic locations, ensuring accessibility to high-quality beauty services. Beyond physical expansion, I also aim to enhance customer experience by integrating technology-driven solutions, improving operational efficiency, and upskilling my team to stay ahead of industry trends
- What kind of training and support does the brand offer?
As a franchise partner, the brand offers unparalleled training and support. From technical training in hair, skin, and makeup services to customer handling and soft skills enhancement, Lakmé Salon ensures that every professional is equipped with the latest industry knowledge. The brand also provides comprehensive salon management training, empowering franchise owners with the skills to run a successful and profitable business. Lakmé Salon offers extensive marketing and branding support. Franchise partners benefit from well-planned digital and offline marketing campaigns, social media promotions, and exclusive brand collaborations, ensuring maximum visibility and business growth. Operational support is another key advantage, with dedicated teams assisting in salon setup, day-to-day management, and access to high-quality Lakmé products and services. Regular audits, business reviews, and ongoing guidance helps franchise partners stay ahead in the competitive beauty industry. They have also introduced the Pragati app, which is designed specifically for experts. It helps experts access training materials, marketing resources, and other essential tools, it also helps them keep track of their targets, monitor performance, and view rewards.
- How accessible is the brand?
For franchise partners, Lakmé Salon offers a seamless onboarding process, provides end-to-end support in salon setup, training, and operations making it one of the most approachable and franchise-friendly brands in the industry.
Franchise partners benefit from Lakmé Salon’s established market presence, extensive marketing support, and standardized operating procedures, ensuring a smooth and profitable business journey. Lakmé Salon maintains an open and transparent communication channel and the dedicated franchise support teams at all levels makes it highly accessible, ensuring that partners receive the right resources, training, and marketing assistance to grow their business.
