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Malabar Gold & Diamonds has joined forces with global technology leader Accenture to spearhead its digital transformation, leveraging a next-gen, artificial intelligence-driven, cloud-based platform to streamline and scale its operations.
This collaboration will enable Malabar Gold to deploy a versatile technological framework designed by Accenture, aimed at optimizing key business functions such as finance, manufacturing, supply chain, and retail, ensuring greater operational efficiency.
Looking ahead, Malabar Gold plans to expand this platform across its global markets, fostering a culture driven by data insights and enhanced decision-making.
Abdul Salam KP, Vice Chairman of Malabar Group, commented on the partnership, saying, "At Malabar Gold & Diamonds, we have consistently embraced innovation to improve customer experiences. By partnering with Accenture and implementing a scalable digital core, we are reinforcing our commitment to becoming a forward-thinking organization, setting new benchmarks and pioneering practices for the global jewellery sector."
Amneet Singh, Product Lead for Accenture India, emphasized the importance of this partnership in addressing the challenges posed by disruptions and complex supply chains. "Our collaboration with Malabar Gold & Diamonds will empower the company to explore new growth opportunities while boosting its operational flexibility to better meet the evolving needs of customers," Singh stated.
Founded in Kerala, Malabar Gold & Diamonds is a prominent jewellery retailer in India with a significant global presence, operating across 13 countries, including India, the Middle East, the USA, the UK, Canada, and Australia.
