Ride-Hailing Services Continue as Usual: BluSmart Issues Clarification

Ride-Hailing Services Continue as Usual: BluSmart Issues Clarification

Ride-Hailing Services Continue as Usual: BluSmart Issues Clarification
BluSmart responds to media speculation, confirms operations are continuing as usual and urges stakeholders to trust only verified information.

 

BluSmart India, a leading electric mobility and ride-hailing platform, has issued a clarification addressing recent media and social media speculation about its alleged exit from the consumer-facing cab-hailing business. The company firmly stated that all its operations are running normally, and no such transition has taken place.

In a holding statement released on April 13, 2025, BluSmart said: “We urge stakeholders not to draw conclusions based on unverified information. BluSmart continues to operate as usual — all our vehicles and driver partners are actively engaged in serving customers across cities. As a responsible organization, we will share an official update in due course. We thank our customers, partners, and stakeholders for their continued trust and support.”

The statement comes amid reports on social media platform X, suggesting BluSmart might pivot to becoming an electric fleet supplier—possibly for global players like Uber—abandoning its ride-hailing operations.

Founded in 2019 by Anmol Jaggi and Punit Goyal, BluSmart began as a fleet operator and gradually expanded into a full-fledged EV ride-hailing service, especially in Delhi-NCR and Bengaluru. Today, the company operates over 7,000 electric vehicles and has completed more than 12 million trips, focusing on safety, sustainability, and reliability.

BluSmart’s business model—which involves owning and managing its vehicles and directly employing drivers—differs significantly from the asset-light, aggregator models of Ola and Uber. It positions the company as a responsible, full-stack mobility provider.

In recent months, BluSmart has also taken serious steps to bolster safety, particularly after a robbery incident involving a rider in December 2024, highlighting its commitment to passenger security.

Through its latest statement, BluSmart aims to reassure its users and investors that the business continues to run without disruption. However, the mention of an “official update in due course” suggests a possible strategic announcement may be on the horizon.

As India’s EV market gears up for massive growth—projected to expand at a CAGR of 44.5% through 2030—BluSmart’s direction will be closely watched. For now, the company continues to focus on delivering a seamless and sustainable urban mobility experience.

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